Collecting your keys to your new flat soon? Before rolling the pineapple and getting started on renovation works, it’s important to first conduct defects inspection for new HDB Build-To-Order (BTO) flats.

What’s covered for newly completed HDB BTO flats?

All newly completed flats are covered by a warranty within the 1-year Defects Liability Period (DLP), which starts from the date of key collection. During this time, HDB will follow up with home owners to rectify any defects found in HDB BTO flats.

Defects or imperfections?

HDB conducts checks at every stage of the construction process, both within the flat and in common areas, before we hand over the flat to you. However, the manual nature of construction work and inherent character of materials could result in perceived imperfections in your flat, such as a variation in colour tones on surfaces.

To learn more, check out BCA’s online homeowners’ guide that provides a comprehensive overview on workmanship quality and expectations.

Photo of lady turning on the lights in an HDB flat

How should you conduct defects inspection for your new HDB BTO flat?

There’s nothing quite like a first visit to your new home! We suggest bringing along the following:

  • Post-It notes or flags – To mark out things that need to be rectified
  • Step-ladder or a stable stool – For checking items at a height
  • Spirit level – To check that surfaces are flat and levelled
  • Measuring tape – Useful for checking that items are of the same size and for double checking measurements for renovation works
  • Flash light – Some rooms or items may not be sufficiently well-lit for a thorough defects inspection
  • Cleaning supplies – Some home owners prefer to clean up their home of leftover construction debris before checking. From brooms to wet wipes, bring what works for you!
Photo of couple inspecting their new flat

Here are some tips to help with your defects inspection:

  • Conduct a thorough go-over on all surfaces, checking if there are any major wall or ceiling cracks, or dislodged tiles. If you chose to have finishes installed as part of the Optional Component Scheme (OCS), check that the surfaces are levelled and there aren’t any sharp, uneven edges!
  • Check that all pipes in your home are clean and not damp – that goes for the ceiling and walls near the pipes too. This could help identify an early ceiling leak or water seepage issue, if any!
  • Check all ‘moveable’ items in your flat, such doors, windows and switches and fittings. For windows, check that they open or slide smoothly, the rubber gaskets seal properly, and that the window frames are not dented. All doors should be aligned with the frame when closed and the hinges, locks and handles are well-fitted.
  • If there are any items you feel should be rectified, be sure to take a photo after marking it out.
  • Consolidate your photos and list them out in the feedback form, after which you can submit the list to the Building Service Centre (BSC) or Branch via HDB InfoWEB. A BSC officer will follow up with a joint inspection appointment, and thereafter help arrange the necessary rectification works.

What is the inspection period for your new HDB BTO flat?

You should inspect your new HDB BTO flat shortly after collecting the keys, and report defects within 7 days. This is to ensure that defects are resolved before renovation works; it also helps keep your home on track for moving in!

The BSC will remain in operation for a year after the first keys to the development issued.

To help you settle into your new home, there is a BSC at each new development. This is where you head to provide feedback on your flat, and also request a joint inspection with a BSC officer to confirm the defects to be rectified, if any. You can also do so here!

  • Nicholas Yau

    Photography and design geek who loves reading about smart home products, and usually ends up buying most of them. In his free time, he’s lifting his best life at the gym.

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